Privacy Policy

Introduction

At the gentle pen, we are committed to protecting the privacy and security of our clients' and website visitors' information. In line with the General Data Protection Regulation (GDPR), this policy explains how we collect, use, disclose, and safeguard your personal data.

What data we collect

The personal data we collect may include:

  • Name

  • Email address

  • Payment information

  • Any personal data contained in the manuscripts and communications

How we collect your data

We collect data in the following ways:

  • Data you provide to us directly (e.g., contacting us via email, using our services)

  • Data we collect automatically (e.g., through our website's analytics)

How we use your data

We use your data to:

  • Provide, operate, and maintain our services

  • Improve, personalize, and expand our services

  • Understand and analyze how you use our services

  • Develop new products, services, features, and functionality

  • Communicate with you, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Process your transactions

  • Find and prevent fraud

How we share your data

We may share your data with:

  • Service providers who perform services for us

  • Compliance with laws or any competent law enforcement body, regulatory body, government agency, court or third party

How we store your data

the gentle pen takes substantial precautions to protect it from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Your data protection rights

Under GDPR, you have the following rights:

  • The right to access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability

  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the contact form at the bottom of the page

Changes to our privacy policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 20/03/2024.

Contact us

If you have any questions about the gentle pen's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.